huh? scoring

Hola Leila A.

Thanks for reporting this.

In dictation exercises, punctuation is considered part of the answer, so missing or incorrect punctuation can affect the score. However, it should not normally result in a score of zero if the rest of the text is correct.

If you're consistently receiving a zero score when the only mistakes are punctuation-related, that may indicate an issue with the answer matching for this particular dictation.

Could you please let us know which sentence(s) are being marked incorrect, or provide a screenshot of the results page via our help desk showing your answer and the expected answer? That will help us determine whether there is a problem with the exercise itself.

We'll be happy to investigate further once we have a few more details.

Thanks!

Silvia