Text is not available to read

HulyaA2Kwiziq community member

Text is not available to read

I am not able to see the text. I can only play? How can I see the text to read? 

Asked 4 years ago
JohnC1 Kwiziq Q&A super contributor

Hi Hulya,

I'm taking a wild guess that you are trying one of the dictation exercises. If so, you are given two possible steps. One is to play the spoken text right through. The second is further down the page where you get a prompt to "start the test" or similar, and then you will be given the exercise one sentence or phrase at a time, and a space to enter your translation. When you have finished the test, you will automatically be given the whole text translated.

If I have misinterpreted your question just ignore this.



InmaKwiziq team member

Hola Hulya,

That exercise is a reading exercise (a song). If you scroll down (under the video and the Vocabulary and studylists) you will see the lyrics. 

Try again here


MartyC1Kwiziq community member

Hello, I am having the same issue as Hulya.   This in reference to A2 - La Roja Baila reading exercise.   I see the video and can listen and view it, however, under Kwizig Reader there is a blank box, no text.    For me this is true for all of the reading exercises I have tried.   I believe it is a platform issue.   I logged in from another computer and it works just fine.   My primary computer is a desktop iMac.  (old)   I am running Mac OS X 10.6.8 the hardware is a 2.66 GHz Intel Core 2 Duo.  The browser I use is Firefox 48.0.2.    This is the platform where I do not see the reading text.

I also have a MacBook (old, also) on this platform I see and hear the video and the reading text is there.    This laptop is running Mac OS X 10.9.5, the hardware is 2.26 GHz Intel Core 2 Duo.   The browser here is Firefox 52.0.1 (64 bit).

I am guessing that the problem is brower-related?    Long story but I don't want to upgrade anything in my iMac desktop (primary computer).    I want to preserve the music I have in iTunes at the current level and if I upgrade the OS, it will force me to upgrade iTunes to a new level and I do not want to do that.   

Can you have a look at this ?

Thank you,


Text is not available to read

I am not able to see the text. I can only play? How can I see the text to read? 

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